Refund policy

Refund, Cancellation, and Warranty Policy — Only for Winners
Last updated: May 2026

Welcome to Only for Winners. By making a purchase in our store, the customer agrees to the following terms related to production, shipping, cancellations, refunds, and warranty.

1. Limited Production and High Demand
Our products are manufactured in limited quantities to maintain the brand's quality and exclusivity standards.
Due to high demand, certain products, sizes, or editions may sell out quickly and automatically move into preparation or made-to-order production.
In these cases, the estimated preparation and shipping time may range from 4 to 6 weeks.

2. Acceptance of Preparation Times
By completing a purchase in our store, the customer acknowledges and accepts that some orders may require additional preparation time before shipping.
These times may be affected by:

  • High demand
  • Limited production
  • Manufacturing processes
  • International logistics
  • Stock replenishment

3. Cancellations and Refunds
Once an order enters the preparation, production, packaging, or shipping process, it cannot be cancelled or refunded.
We do not issue refunds related to:

  • Previously accepted wait times
  • Delays resulting from high demand
  • Limited production
  • Orders in preparation
  • International logistics issues beyond our control

4. 60-Day Guarantee
At Only for Winners, we stand behind the quality of our products.
That's why we offer a 60-Day Guarantee from the delivery date for issues related to manufacturing defects or product quality.
If the product has an issue related to manufacturing or quality, our team will review the case and may offer:

  • Product replacement
  • Exchange for another item
  • An appropriate solution based on the situation

The guarantee does not cover:

  • Normal wear and tear from use
  • Damage caused by misuse
  • Damage caused by improper washing
  • Modifications made by the customer

5. Shipped Orders
Once an order has shipped and tracking information has been provided, the customer becomes responsible for monitoring the package's delivery.
We are not responsible for:

  • Incorrect addresses provided by the customer
  • Absence during delivery
  • Customs holds
  • Carrier delays

6. Damaged or Incorrect Products
If the customer receives a defective, damaged, or incorrect product, they must contact us within the first 48 hours after delivery.
The email must include:

  • Order number
  • Clear photos of the product
  • Detailed description of the issue

Our team will review each case individually and offer an appropriate solution if applicable.

7. Chargebacks and Disputes
By making a purchase in our store, the customer agrees to having read and accepted:

  • The estimated preparation and shipping times
  • The limited production policy
  • The cancellation and refund policy
  • The terms of the 60-Day Guarantee

Disputes or chargebacks filed while disregarding these terms may be responded to using the information and acceptance shown during the checkout process.

8. Contact
📩 onlyforwinners.store@gmail.com
Operated by Gutierrez Capital LLC.